Cancellation and Refund Policy

Skin Care Australia Cosmedical Clinics has a ‘no refund’ policy on purchases.

The balance on your Skin Care Australia Cosmedical Clinics account can be used against other treatments or transferred to a friend or family member.

In the event that you need to cancel or reschedule your appointment, we require a minimum of 24 hours advance notice otherwise, a prepaid treatment will be forfeited.

Deposits paid for cosmetic injectable treatments are non-refundable. In the event that you need to cancel or reschedule your appointment, we require a minimum of 24 hours advance notice otherwise deposit will be forfeited.

Treatments/credit on account is non transferable to injectables

Confirmation of Appointment

A SMS reminder will be sent 48hours prior to your appointment.
A confirmation email will be sent 48hours prior to your appointment, you will have the option to select ‘confirm’. This is automatically registered on our appointment system. If we do not receive notification, we will then try to call you. If you cannot attend your appointment please contact SCA.

It Is Our Policy To Run On Time

We value your time so it’s our policy to run on time. Arriving late will reduce the time of your treatment as your treatment will end at the scheduled time so that the next client is not delayed.

We hope you understand that this policy is in place for the best possible outcome for all of our clients.